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Loxfordfella 8:10 Wed Sep 11
Away Supporters in the home end.
This letter has been sent today as a follow up to previous correspondence.

Jake Heath,

Supporter Services Manager,

WHUFC.,

London Stadium,

London E20 2ST.



September 11th 2019.



Dear Jake,

Manchester City Supporters in Home sections.

Just to remind you of our Email dated August 23rd and your reply that you were reviewing our enquiry and that you would come back to us as soon as possible.

In the absence of a further reply Jake we ask if you have made any progress so that assurances can be made to our members, and indeed to all West Ham supporters, that the club is taking the necessary steps to avoid a recurrence.-There were also reports of Norwich City supporters(in colours)in the West Ham sections at the next match.

There is a real concern amongst some of our members that on another day this could lead to trouble and that supporters including children could be put at risk.The next home match is against Manchester United and there is of course history of trouble between elements of the two fanbases.

Looking forward to a positive reply,

Lee Rogers.(Joint Secretary,Hammers United).

Copy sent to Football Supporters Association,Premier League and London Stadium.

www.hammersunited.com

Replies - Newest Posts First (Show In Chronological Order)

Pop Robson 12:11 Sun Sep 22
Re: Away Supporters in the home end.
Don't wear RED tomorrow else you'll be sent packing

Open your RED with with stripes jacket please Sir,

More bollocks they'll be mancs or should I say Man Utd supporters everywhere

Need a neutral London tourists area for those that fancy a game whilst on holiday

side effect 4:48 Sat Sep 21
Re: Away Supporters in the home end.
This will be the only game some of them will attend so they wont be bothered about any hot air blown their way.

goose 4:35 Sat Sep 21
Re: Away Supporters in the home end.
Good news for East Stand Pat then, might make some more ‘friends’.

Hermit Road 4:25 Sat Sep 21
Re: Away Supporters in the home end.
There will be Man U fans there tomorrow wearing West Ham jackets who have been given free tickets by the club because they’re waving flags at half time. They won’t be quiet about who they support. Our club is so lacking in a support base in Newham that they can’t even find enough West Ham kids to give free tickets too.

ornchurch ammer 4:24 Sat Sep 21
Re: Away Supporters in the home end.
There can be trouble at cricket but not for a while.

I wouldn't mind betting that with the quality of our stewards a West Ham fan wearing a red top will not be allowed in tomorrow as they take him for a Man U fan.

Hermit Road 4:21 Sat Sep 21
Re: Away Supporters in the home end.
I’ve seen scraps at the cricket. Can remember the bar being shut from 12pm one Sunday league game at Essex because of a fracas. Worst day at the cricket ever.

ornchurch ammer 4:17 Sat Sep 21
Re: Away Supporters in the home end.
Is it?

4 teams at Edgbaston today. Fans on the piss all day and there will be no trouble.

Meanwhile you have to endure various stages of undress just to get in and watch a game of football.
No away fan with a brain in his head is going to sit in the home end in his teams shirt and if its a kid so what?

simon.s 3:53 Sat Sep 21
Re: Away Supporters in the home end.
This is a good thing, no?

El Scorchio 3:32 Sat Sep 21
Re: Away Supporters in the home end.
Well, they can’t strip search or interrogate everyone coming into the stadium to try and weed out away fans.

We can’t moan about away fans in colours in the home end and then also moan for them asking the stewards to be more thorough in checking.

However, I fully expect the stewards won’t bother anyway...

ornchurch ammer 2:39 Sat Sep 21
Re: Away Supporters in the home end.
Take your coats off for searches.
Take your hats off for searches.
Leave your coat open so that they can check what you are wearing.
this is going beyond a fucking joke.

What about the away fan wearing club appropriate socks and pants?

Northern Sold 1:43 Sat Sep 21
Re: Away Supporters in the home end.
oioi 1:34 Sat Sep 21
Re: Away Supporters in the home end.
Just stumbled across this on the WHU site.
C&P

As you head into the turnstiles this weekend, stewards may ask for you to open coats or jackets. This is to ensure no supporters wearing visiting colours are in the home end, and we'd ask you have jackets open before heading into the ground to make this a quick and easy process.



So \\away fans all wear colours now?? My life...

oioi 1:34 Sat Sep 21
Re: Away Supporters in the home end.
Just stumbled across this on the WHU site.
C&P

As you head into the turnstiles this weekend, stewards may ask for you to open coats or jackets. This is to ensure no supporters wearing visiting colours are in the home end, and we'd ask you have jackets open before heading into the ground to make this a quick and easy process.

martyboy 7:31 Wed Sep 18
Re: Away Supporters in the home end.
They cant sort staff out to serve pints, let alone spot away fans getting into the home end. Shambles.

charleyfarley 12:51 Wed Sep 18
Re: Away Supporters in the home end.
Couple of years back a few Newcastle supporters were in the same row as me celebrated a goal and got jumped and thumped by some west ham supporters, stewards moved them out for their own safety.
When i posted it up got the same response ignore it, it's not a problem. I don't know how big the problem is now, but in my opinion needs sorting somebody could have got hurt and if your emotions run away with you, and you do something you could end up being banned. So i think HU should continue with this and if kids are around they really don't want to be around this

bruuuno 12:10 Wed Sep 18
Re: Away Supporters in the home end.
All sounds a bit busy to me have you thought of taking up carp fishing?

Animal 11:12 Tue Sep 17
Re: Away Supporters in the home end.
Do you think perhaps you're taking this all a tad too seriously?

It's a football match for Christ sake.

Loxfordfella 10:47 Tue Sep 17
Re: Away Supporters in the home end.
Latest From HU commitee

Having received a reply from West Ham Re; Away supporters with very little content, we decided to write to them again.



Dear Jake,

Thank you for your belated reply which I read with interest.

Our members are of course familiar with the terms and conditions of ticket purchase and the London Stadium Ground Regulations.

The challenge that is presenting itself with increasing regularity is the wholly unacceptable level of inaction being demonstrated by the safety and security teams, who are of course supposed to be working on behalf of the club and its supporters when issues of away fans in the home end are presented, creating what we will refer to moving forward as an identified risk.

Given that the stadium has an advanced cctv monitoring system in place, as well as stewards on stairwells and at access points throughout the stadium, we are flabbergasted that this issue persists.

That you have highlighted the Club and the London Stadium Safety and Security team are fully aware of the process, I’m afraid offers very little assurance or comfort at all as we approach our next home fixture against Manchester United, a fixture you will be well aware has had more than its fair share of trouble over the years.

On behalf of our members, we would ask for the following steps to be taken: -

• A review to be undertaken of the current processes to conclude if they remain fit for purpose given their current failings.

• An additional training session addressing the levels of understanding of the existing processes with those persons and the entities they represent prior to the home fixture against Manchester United, with all parties signing an undertaking that they have understood them.

• Collateral is distributed to visiting clubs’ supporters groups advising of the processes in place, the personal risks to welfare and the potential for being ejected for attempting to sit in the home ends.

Our members believe that the Club and the London Stadium Safety and Security team have a moral obligation to ensure West Ham fans can enjoy their home game experience unabated, ensuring that circumstances that are manageable and within their control are dealt with accordingly.

We also remind you of the legal obligation of both the Club and its agents regarding the safety of both West Ham and any offending away supporters’ safety, which we urge is given the appropriate level of consideration and attention to provide some substance to your assurances.

Yours

Lee Rogers

Loxfordfella 10:46 Tue Sep 17
Re: Away Supporters in the home end.
Dear Lee,
Please accept my apologies for the delay in responding to you while I investigated your enquiry.
The safety and welfare of all supporters attending matches at London Stadium is of paramount importance to the Club and London Stadium.
By purchasing a ticket and entering London Stadium, supporters of the home and visiting clubs are committing to adhere to all of the points set out in the London Stadium Ground Regulations. Any visiting supporters found to be in the home sections of the Stadium will be relocated to the visitors section, wherever possible, or ejected from the stadium for their own safety. This eventuality is covered in Point 18 of the Ground Regulations as:
18 Any individual who has entered any part of London Stadium designated for the use of any group of supporters to which he does not belong may be ejected from the Ground either for the purposes of his own safety or for any other reason.
The Safety and Security team will take the necessary steps to resolve any incidents as soon as the situation arises and whenever it is reported to us by staff or supporters. All supporters are encouraged to use our dedicated SMS reporting service on matchday to report any incidents discreetly and in confidence on 07860 404 069. All text messages are received directly to the Control Room in order for our staff to monitor the situation and act accordingly at the time of it occurring.
Please be assured that the Club and the London Stadium Safety and Security team are fully aware of the process to deal with such situations and will take the appropriate action on matchday to ensure the safety of all supporters.
Kind regards,
Jake
Jake Heath
Supporter Services Manager
West Ham United Football Club
Queen Elizabeth Olympic Park
whufc.com
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El Scorchio 11:39 Sun Sep 15
Re: Away Supporters in the home end.
It’s obviously there to stop crowd trouble and fights. Therefore the club should be taking this seriously. One or two will end up with them probably getting a slap if they don’t behave, larger groups will really start causing problems.

Completely unfair for our fans to have any sort of blame for trouble with away fans being let into the home end. Club and stewards need to get it sorted.

As for East Stand Pat’s statement. Simply incredible... Going on that and other posts I’ve seen in the past, I really struggle to believe they are a real person, or not some sort of stooge.

ornchurch ammer 10:48 Sun Sep 15
Re: Away Supporters in the home end.
Wasn't segregation only introduced in the 70's to stop teams taking other teams ends? Before that I think it was pretty much go where you like.

Mex Martillo 9:57 Sun Sep 15
Re: Away Supporters in the home end.
I’m not sure about this, is it such an offense?
I guess I should not comment as I never go.
Many moons ago I lived in Alloa in Scotland and went a few times to see Alloa play. Crowd was just a few hundred and no segregation. The “hardcore” support that made a bit of noise would go behind the opposition goal and at half time everyone walked round the ground to swap ends and be behind the opposition goal. I liked that. Could it work in the OS? Was there a time with no segregation at Upton Park, I guess no one would remember, but maybe a West Ham historian out there?

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