WHO Poll
Q: 2019/20 With seven games to go will West Ham stay up
a. Our demise was sealed when the idiots on the Board appointed Moyes, we're down
25%
  
b. Despite the efforts of Moyes and the players, we will stay up by the smallest of margins
49%
  
c. I'm beyond caring & couldn't give two hoots either way
25%
  



RichyP 4:17 Mon Jan 13
Selling on Ticket Exchange/Club Cash
I sold my ticket to the Palace home game in October on ticket exchange. I was under the impression that the money would get credited to my account as 'Club Cash' at leastthat is how it worked last season.

Today is the first time i have logged onto the ticketing site since i sold the Palace ticket and i was going to use the Club Cash to buy my West Brom ticket but the system is telling me my Club Cash balance is zero.

Tried wiping my nob on the screen but it still says zero. Anyone had this before or know who i need to speak to get this sorted out?

Replies - Newest Posts First (Show In Chronological Order)

RichyP 1:48 Tue Jan 14
Re: Selling on Ticket Exchange/Club Cash
Yes it sold, which is why i started my post with ‘i sold my ticket to the Palace home game’

i got an e-mail confirming it had been been sold but no money has been credited to my Club Cash balance which is showing as zero. I’ve now spoken to the ticket office who have confirmed it sold and they have also confirmed my club cash balance is zero and they have no idea why. They are looking into it and will call me back when they’ve figured it out.

This has nothing to do with not being able to use the club cash to buy cup tickets (which i didn’t know until today and is a fucking piss take - but that’s a different conversation

Buster 6:16 Mon Jan 13
Re: Selling on Ticket Exchange/Club Cash
That's not the issue though, it's the fact his balance shows fuck all.

Although the cunt still hasn't told us if the ticket even sold.

Fifth Column 6:14 Mon Jan 13
Re: Selling on Ticket Exchange/Club Cash
You can't use club cash for cup matches

Johnson 5:09 Mon Jan 13
Re: Selling on Ticket Exchange/Club Cash
BigDingus 5:05 Mon Jan 13

FANS LIKE US

Dan M 5:07 Mon Jan 13
Re: Selling on Ticket Exchange/Club Cash
For Christ's sake man, did it actually sell?

Chinkey Weasel 5:07 Mon Jan 13
Re: Selling on Ticket Exchange/Club Cash
....The club that just keeps on giving

BigDingus 5:05 Mon Jan 13
Re: Selling on Ticket Exchange/Club Cash
I had the same problem. Apparently you can't use Club Cash for FA Cup games so have to use credit/debit card,

Marvellous !!!

letsalldotheBarthez 4:58 Mon Jan 13
Re: Selling on Ticket Exchange/Club Cash
same response as bigst - Did it actually sell?

You can list your ticket and you get confirmation email, but you wont get any 'club cash' unless you get a follow up email when some poor unfortunate soul decides to purchase it.

I couldn't make last game, tried listing a few days before but it never sold, would have rather given it to someone if i'd known.

RichyP 4:45 Mon Jan 13
Re: Selling on Ticket Exchange/Club Cash
Warchild 4:32 Mon Jan 13

I was wondering if there was a contact for issues with the online portal. The ticket office will be busy today with West Brom tickets

bigst 4:35 Mon Jan 13
Re: Selling on Ticket Exchange/Club Cash
did it actually sell

bigst 4:35 Mon Jan 13
Re: Selling on Ticket Exchange/Club Cash
did it actually sell

bigst 4:35 Mon Jan 13
Re: Selling on Ticket Exchange/Club Cash
did it actually sell

Warchild 4:32 Mon Jan 13
Re: Selling on Ticket Exchange/Club Cash
Throwing my neck out hugely here but I reckon you need to speak to the Ticket Office.

Johnson 4:26 Mon Jan 13
Re: Selling on Ticket Exchange/Club Cash
Surely the administration isn't at best incompetent or at worse THIEVING from fans.





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