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tonka 6:52 Wed May 20
West Ham ticket information 2019/2020 - Credit or Refund
YOUR UPDATE FROM WEST HAM UNITED

Dear Blah,

First and most importantly, on behalf of everyone at West Ham United, I hope you and your family are staying safe and well at this difficult time.

I am writing to update you ahead of the expected confirmation that the remaining fixtures in the 2019-20 Premier League season are likely to be played without fans in attendance.

You, the West Ham United fans, are the lifeblood of the Club and we share your disappointment now that it looks likely that you will not be able to give your loyal and passionate backing to the team in person at London Stadium, but we know you will be with us every step of the way supporting the Hammers from home.

We would like to reassure you that all Hammers fans, in the event this is confirmed, will be firmly at the heart of our thinking to ensure you remain central to the action and that our players still feel your passionate support.

We know each supporter will have different circumstances and factors to consider and the Club is committed to ensuring that your personal situation and requirements are treated with the utmost care and attention. We will work with you to find a solution for you to continue following the Club in the way you wish.

SEASON TICKETS 2019-20

With the wide acknowledgment that our final five home fixtures of the 2019-20 campaign will most likely be played without supporters present, the Club can confirm that you, as a valued Season Ticket Holder, will be credited the pro-rata value of the remaining five home matches, which can be used to reduce the cost of your 2020-21 Season Ticket, or receive a refund. The same will apply for Women’s Super League Season Ticket Holders.

Opting to take a credit will be an easy and convenient way for you to guarantee your seat for next season and in doing so also lock in a price freeze for your 2020-21 Season Ticket*, as well as, of course, helping to support your Club through these testing times.

Additionally, Club Cash balances will be extended to 31 July 2021, so you can credit this against your 2020-21 renewal safe in the knowledge that funds will be held securely and will be used only upon your confirmation when the 2020-21 renewal process is opened.

SEASON TICKETS 2020-21

The Club will work with our fans in these times to support any Season Ticket Holders who wish to retain their seats in the event of a change of circumstances. The Club will contact supporters directly at the appropriate time with further information.

MATCH TICKETS

West Ham United can confirm that a credit will be issued to the value of each match ticket purchased for any outstanding Premier League home fixture in the 2019-20 campaign, with the option to use that credit for any future match, including the equivalent seat for the corresponding fixture in the 2020-21 season if played in front of fans, or a refund. The same will apply for any away tickets purchased for Premier League fixtures or any remaining home Women’s Super League fixtures.

FURTHER UPDATES

As soon as it is confirmed by the Premier League that the remaining fixtures are to be played without supporters present, the Club will again personally contact fans by email regarding the process for credits and refunds to be administered when our Ticket Office team will be on hand to personally answer any questions supporters may have following the receipt of their communications.

West Ham United would like to thank you for your loyal support, patience and understanding during these times.

We would also like to reiterate our sincere thanks to the selfless NHS staff for their tireless devotion and key workers around the country who have provided vital services during this time.

Please stay safe and well, and we look forward to welcoming you back to London Stadium as soon as possible.

Replies - Newest Posts First (Show In Chronological Order)

Sven Roeder 3:05 Thu May 21
Re: West Ham ticket information 2019/2020 - Credit or Refund
More likely if we were to go down season tickets will remain the same.
And having earned a credit for 5 games you will use that against 23 games.
So if your season ticket was £800 you’d pay £589 (£800 x 14/19) in the PL and £626 (£800 x 18/23) in the Championship

* Click here to see the stars of Rotherham Utd*

Fo the Communist 2:29 Thu May 21
Re: West Ham ticket information 2019/2020 - Credit or Refund
Much as I would love to cunt the owners off, there aren't really grounds to do so on this issue on the info provided so far.

Bugger.

Ritchie9 2:20 Thu May 21
Re: West Ham ticket information 2019/2020 - Credit or Refund
Jarza 1:57 Thu May 21

without a doubt they'll go up. Wont be any fans going for a long time yet so get your refund and wait till this virus is sorted, however long that'll be is anyones guess.

Hermit Road 2:08 Thu May 21
Re: West Ham ticket information 2019/2020 - Credit or Refund
If you are getting worked up about this then you need a hobby. I suggest gardening to lower the blood pressure.

This is pretty clear cut. Take a refund, or take club cash. I’m taking a refund because I like my money to be in my account.

Jarza 1:57 Thu May 21
Re: West Ham ticket information 2019/2020 - Credit or Refund
Ritchie9 ....seen this?
One small thing that was missed from the origin of this post (and the same on the 'Ticket Forum) is the small print regarding 'lock in a price freeze for your 2020-21 Season Ticket*,'
Here's the small print
'
*Season Ticket price freeze is based on the Club retaining its Premier League status for the 2020-21 campaign with Season Ticket prices based on the pro-rata number of fixtures included.'

My interpretation is this....
When it's confirmed we'll be in the Premier League for 20/21, season ticket renewals will be the same price as now. However, should we be relegated,
prices could go up as they'll be more fixtures

What do you think? Me being too cynical??

oioi 1:52 Thu May 21
Re: West Ham ticket information 2019/2020 - Credit or Refund
I'm pretty sure that my ST last year was price frozen because I bought for 2 seasons.

I wonder if I'll pay the actual price I'm currently paying, ie the ticket price of a 18/19 ST.

As a 18/19 band 5 concession ST it is peanuts.

VickyPkVillageIdiot 1:36 Thu May 21
Re: West Ham ticket information 2019/2020 - Credit or Refund
Someone people are just determined to hate on the owners.

Buster 11:53 Thu May 21
Re: West Ham ticket information 2019/2020 - Credit or Refund
No

Rossal 11:52 Thu May 21
Re: West Ham ticket information 2019/2020 - Credit or Refund
If i take cash refund though does it affect my renewal?

Buster 11:51 Thu May 21
Re: West Ham ticket information 2019/2020 - Credit or Refund
They've confirmed everyone gets a price freeze. The article was written so badly, they were obviously trying to scaremonger and get people to take the credit option for fear of not getting a freeze.

This is what 85% of you all wanted though, allegedly.

penners28 11:47 Thu May 21
Re: West Ham ticket information 2019/2020 - Credit or Refund
No one can be surprised at this, no one.

You'll still get the usual lapdogs renewing at 9:01 on the first day available though, then tweeting gold0 to tell him

Rossal 11:44 Thu May 21
Re: West Ham ticket information 2019/2020 - Credit or Refund
another shit show from West Ham

So if you dont put the money towards credit your season ticket could go up? Theyve got some nerve charging more after the shit we've been served up this season

Theres a long statement, which leaves quite abit of confusion and includes alot of waffle

prime West Ham, well done Brady

chav_corner 9:19 Wed May 20
Re: West Ham ticket information 2019/2020 - Credit or Refund
Season Ticket/Match Ticket Refunds.

Hammers United Committee thanks Mr Sullivan for his reply explaining the club’s position.

On behalf of our members we welcome the club’s announcement sent to season ticket holders this afternoon.-Some members have requested we write seeking further clarification and a letter will be forwarded accordingly.

Thank You,

Hammers United Committee.
www.hammersunited.com

Sven Roeder 9:15 Wed May 20
Re: West Ham ticket information 2019/2020 - Credit or Refund
Article in the Evening Standard says Spurs are offering a refund.
The statement in the article states they are offering a pro rata credit which can be applied against your 2020/21 season ticket

No mention of a cash refund

Johnson 7:33 Wed May 20
Re: West Ham ticket information 2019/2020 - Credit or Refund
Any reason why you've not gone on the thread in your name despite being very busy a lot of other threads.

Wouldn't be because you don't want to draw attention to you being a former poster back again would it?

VickyPkVillageIdiot 7:30 Wed May 20
Re: West Ham ticket information 2019/2020 - Credit or Refund
Johnson 7:23 Wed May 20

They're trying to run a business, conehead.

AKA ERNIE 7:27 Wed May 20
Re: West Ham ticket information 2019/2020 - Credit or Refund
Fair enough from the cunts

Johnson 7:23 Wed May 20
Re: West Ham ticket information 2019/2020 - Credit or Refund
Threatening those who take a cash refund with a price rise.

Classy as always from the FANS LIKE US

Chinkey Weasel 7:19 Wed May 20
Re: West Ham ticket information 2019/2020 - Credit or Refund
GSB OUT campaign firmly forgotten then. The renewal flockers that just keep on giving their money to those cunts. Nothing is going to change

pass the dutchy 7:17 Wed May 20
Re: West Ham ticket information 2019/2020 - Credit or Refund
Biglump.

Good point that. At this rate we might only get ten games next season. Might as well play at home Boxing Day and pretend the Westfield ban isn’t there.

BigLump 7:15 Wed May 20
Re: West Ham ticket information 2019/2020 - Credit or Refund
We wont be in the Championship next season so you can keep your knickers dry for now.

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