WHO Poll
Q: 2019/20 With seven games to go will West Ham stay up
a. Our demise was sealed when the idiots on the Board appointed Moyes, we're down
28%
  
b. Despite the efforts of Moyes and the players, we will stay up by the smallest of margins
46%
  
c. I'm beyond caring & couldn't give two hoots either way
26%
  



WELL HAMMERED AGAIN 10:07 Mon Jun 1
Season ticket refund/club cash
Just looked at my club cash account and the club have paid in £175

Nice, although I recieved no notification, just appeared in there lol


Happy Days :-)

Replies - Newest Posts First (Show In Chronological Order)

letsalldotheBarthez 12:27 Wed Jul 8
Re: Season ticket refund/club cash
Just phoned again, after waiting the 2 days.
Fella explained that on Friday the ticket office is going to be working through a list of payments that provided a bounce back from banks as payment cannot be refunded due to account issues (now deactivated etc) and contacting any customers (yep - not supporters) to arrange refund manually.

1964 3:19 Tue Jul 7
Re: Season ticket refund/club cash
Sent the form on 3rd June. Club cash disappeared two weeks later. Got money in my account on Sunday.

aubRM1 3:11 Tue Jul 7
Re: Season ticket refund/club cash
letsalldotheBarthez 2:22 Tue Jul 7

Nope nothing. I noticed my Club Cash had changed to 0.00 nearly 2 weeks ago, rang them last week and they said it's in the process of being refunded but they cannot say how long as it depends on the receiving bank. Still nothing as of this morning.

El Scorchio 2:30 Tue Jul 7
Re: Season ticket refund/club cash
It's not surprising they are delaying as much as they can, after all the more money in the club coffers for longer, the more interest they can collect, and I suppose the quicker the virus situation eases, the easier it is for them to push people toward renewing with a discount rather than losing the money and paying it back.

None of that makes it right, though. It shouldn't be a long winded or difficult process for people to get their money back, if that's what they want. Especially at a time where people might really need it.

Fo the Communist 2:27 Tue Jul 7
Re: Season ticket refund/club cash
I've had n communication from the club whatsoever. Except a strange anniversary card that cane through the door last week. Waste of money that was

letsalldotheBarthez 2:22 Tue Jul 7
Re: Season ticket refund/club cash
anyone else still waiting for their refund to come through?

Submitted my form back on May 24th. Bloke on phone says should have gone through, recommends to call back in 2 days- like that's going to change anything.

Anyone else?

gph 12:47 Sat Jul 4
Re: Season ticket refund/club cash
i wouldn't blame the ticket office staff. It they're unmotivated, the cheapskates running our club are to blame.

Fifth Column 12:35 Sat Jul 4
Re: Season ticket refund/club cash
They phoned me. Said refunds for "two of your three" season tickets had been refunded but they needed to still refund my third one. I explained I had four and that I'd gone through this weeks earlier. Apparently I'll receive two separate payments within five working days. So basically they authorised the payment to me immediately over the phone. It's as if they could have just done this weeks ago and didn't need to wait 30 days

Ritchie9 10:30 Fri Jul 3
Re: Season ticket refund/club cash
Refund for my season ticket is in.

Buster 12:00 Thu Jul 2
Re: Season ticket refund/club cash
Just checked, same here. Three separate payments in for Spurs but fuck all else.

One McAvennieeeeee 10:51 Thu Jul 2
Re: Season ticket refund/club cash
Got the spurs refunds through yesterday, minus the booking fees Of course.

Nothing from the ST though.

Ritchie9 10:21 Thu Jul 2
Re: Season ticket refund/club cash
No refund yet, 30 days is up Sunday so not expecting anything before then.

Fifth Column 1:25 Thu Jul 2
Re: Season ticket refund/club cash
Has anyone received a cash refund yet then?

I just emailed the ticket office. The automated response from the Ticket Office starts:

"Please note:

If you are emailing regarding your refund request, please call our Ticket Office on 0333 0301966 pressing option 4."

Their job is to deal with ticket queries. The lazy cunts can't reply to emails which they could easily respond to without needing to speak to anyone. Absolutely disgusted by the useless shower of shite.

Fifth Column 2:49 Wed Jun 10
Re: Season ticket refund/club cash
As many others have said, I was told I'd receive a link by the ticket office by Monday this week. Still nothing. I'm just going to use the link posted below. Useless ####s

Hermit Road 6:47 Fri Jun 5
Re: Season ticket refund/club cash
Because they want it to.

1964 6:44 Fri Jun 5
Re: Season ticket refund/club cash
Why does it take 30 DAYS to give you a refund ?

Hermit Road 6:09 Fri Jun 5
Re: Season ticket refund/club cash
My first thought about reading that we have to call before getting the form was that it reeked of incompetence. Unnecessary bureaucracy which costs extra money to run. I don't think that makes sense though, it is much more likely that it is intentionally complex to make people not bother.

If that wasn't the case, they would have just provided a link on the email as has been said.

Johnson 5:47 Fri Jun 5
Re: Season ticket refund/club cash
VickyforVendetta

VickyPkVillageIdiot 5:47 Fri Jun 5
Re: Season ticket refund/club cash
BORESON

Fifth Column 5:46 Fri Jun 5
Re: Season ticket refund/club cash
Cheers Johnson

Johnson 5:34 Fri Jun 5
Re: Season ticket refund/club cash
https://audience.whufc.com/season-ticket-and-match-ticket-refund-form

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