West Ham Online

Looking for advice about this.

I run a small business and would like to send a brief text message to all my past customers. There are about 4000 of them.

This would be a one off. I don't see a likelihood of needing to repeat it at any future point.

I started by sending the message by WhatsApp but after about 200 messages WhatsApp froze my account. They have reinstated it now but I won't go back to doing it as I can't afford for them to close my account. Also not everyone does WhatsApp. 

I started to text instead but Lebara then put a temporary block on my account after I had messaged about 200 people over two days. They explained that they don't allow business texts and despite the account plan advertising 'unlimited' texts there are actual daily and monthly limits!

I'm only on a rolling monthly contract with them.

Any advice about a business mobile plan that allows unlimited texts and does not block your account if you send bulk messages?

Or another solution that is very simple and for just a one time use? I'm not great with computers so can't do anything complicated.

I only need it for one month. Then I can revert to my normal low sms usage on a cheap Lebara contract.

 

Manuel wrote: ↑03 Feb 2025, 01:25 Don't you have their emails?

£250 for 5,000 texts.

https://www.firetext.co.uk/pricing

Don't you have their emails?

I used a firm called Textvertising to run a text campaign where people who saw my advert in billboards could text a number and my team would respond.

It's some young lad in Leeds or thereabouts running it out of his bedroom so the customer service is awful, he’s basically a franchisee of a South African firm but for what I needed it was cheap as chips and it never really went wrong. I missed a payment when on holiday and had to set it all up again for about £500 which was no big deal except he could only reply sporadically which I think might have been around his college attendance but if you are always there and on the ball, it can be ok and essentially did achieve what I wanted.

You get a bunch of free credits to try it out first.

Would I recommend it? For a one-off campaign, yes. Stay on the case all the time and it will do what you want. For ongoing campaigns and building a business relationship, no way, it’s just technology, the actual personal touch is non existent.

Uncle Gank sorts your problems